Questions, answered.

Vendifys is a multi-merchant e-commerce platform redefining the future of commerce. Your store is not a website. It's a Virtual Vending Machine. We were built to replace traditional retail. While others still sell on outdated pages, we are building where commerce is actually going — automated, instant, and machine-powered. Vendifys unifies online and physical selling into one seamless, future-proof ecosystem. Whether you sell online, in-store, or both, your products live inside an intelligent Virtual Machine designed to convert faster, sell smarter, and scale without limits. This is not just an online store. This is your own Virtual Vending Machine. Built for Merchants who want to lead the next era of selling, not follow the old one.

We are headquartered in Dubai, UAE and we serve Merchants and Customers worldwide.

You can reach us anytime at info@vendifys.com. Our team typically replies within 24 hours.

Merchant is what we call store owners on Vendifys. If you create a store and sell products on Vendifys, you are a Merchant.

Simply sign up at vendifys.com, choose a subscription plan, create your store, add your products, and connect your payment provider.

No. Vendifys is designed to be no-code and easy to use.

Yes. You can connect your own custom domain from Dashboard > Settings > Domain.

All Vendifys platform subscription fees are billed securely via Stripe. We do not store your full card details.

You will be charged at the start of each billing cycle (monthly or yearly) depending on your chosen plan. Subscriptions auto-renew until cancelled.

Yes. You can cancel anytime from Dashboard > Billing. Your store will remain active until the end of your current billing period.

You get paid directly by your own connected payment provider. Vendifys does not hold your sales money.

Go to Dashboard > Payments > Connect Payment Provider. Paste your API keys from your payment provider. Your keys are encrypted and secured.

Yes. All API keys are encrypted at rest (AES-256) and transmitted securely via TLS.

No. Card details are sent directly to YOUR connected payment provider. Vendifys only stores transaction ID, amount, and status.

You do. Since you are the merchant of record for your sales, you are solely responsible for all refunds and disputes through your own provider.

You may not sell illegal, counterfeit, hazardous, or infringing products. Please see our Acceptable Use Policy.

The Merchant is fully responsible for order fulfillment, shipping, tracking, and delivery.

Yes. You set your own return and refund policy and handle all requests directly with your customers.

Go to Dashboard > Payments and click Disconnect. Your API keys will be securely deleted immediately.

Visit a Merchant store on Vendifys, add products to your cart, and checkout.

Contact the Merchant directly first via their store contact information. If unresolved, contact us at info@vendifys.com.

Yes. All payments are processed via secure, encrypted connections.

Yes. We use SSL/TLS encryption, encrypted storage for API keys, and industry-standard security practices.

Disconnect your provider immediately from your dashboard and generate new keys from your payment provider. Then reconnect and notify us at info@vendifys.com.

No. Vendifys is subscription only - 0% commission on every sale, on every plan. You connect your own payment provider, so every dirham lands in your account directly. The only thing you pay us is the plan fee, and you can cancel anytime from Dashboard > Billing.

Yes. You can customize your Storefront depending on your subscription plan.

Yes. You can sell globally. You are responsible for shipping rates, taxes, and compliance for the countries you ship to.